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User Guide

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Authorize your IT department.

Frequently Asked Questions

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LEARN MORE ABOUT IT COMMUNICATION ASSISTANT

Implementation Info

Grant your IT department access to IT Communication Assistant

Follow the steps below. It takes you less than 5 minutes.

First get your license!

Internal IT Communication Advice
IT Communication Assistant

Grant access by assigning sub accounts

No download or installation is needed.

Laptop & Desktop

Access https://assistant.howtocommunicate.tech/ through your browser. Tip: add to your favorites/bookmarks.

Phone & Tablet

Access https://assistant.howtocommunicate.tech/ through your browser. Tip: add to your start screen (as a webapp).

1. Login with the email address (and created password) you used during registration for the license.

2. Go to ‘Account‘ and navigate to the Subscriptions tab.

3. Click on the little symbol with 3 vertical dots to the right of your subscription. Then click on ‘Sub Accounts‘.

4. Through this page you can easily create sub accounts. This can be done manually or by internally sharing a signup url with your colleagues.

Add accounts manually

Or share a signup link internally

5. That’s all! Sharing the signup URL is the easiest way so your colleagues can sign themselves up. Feel free to use (parts of) the message below.

IT Communication Assistant

Share the Signup URL

Introduce IT Communication Assistant to your colleagues.

You can select, copy, paste, edit and share the below internal communication message.

New service available: IT Communication Assistant

Dear IT colleagues,

We are excited to announce the availability of IT Communication Assistant within our organization.

Service overview:

This is a content application that will help us improve at communication with end users. Using interactive message formats and associated tools, we will professionalize communication and maintain a consistent quality of messaging to end users.

Key features and benefits:

IT Communication Assistant message formats help you ensure that the information you communicate is clear and complete. This ultimately reduces questions, decreases the need for additional IT support, and increases productivity for both you and your end users.

In addition to a professional message authoring tool, the content application includes a technical concept explainer that translates difficult technical terms and IT jargon into everyday language. This allows us to be more transparent and understandable, which makes end users feel more engaged.

The content application also includes tools for creating better workaround manuals, organized FAQs, and solid communication plans.

IT Communication Assistant helps us build better collaborations with end users and other business units.

Get access:

You can create a workspace using this link: [insert signup URL here]

Then you can log in and use IT Communication Assistant at https://assistant.howtocommunicate.tech/login

No download or installation required.

The application works flawlessly from your browser on any device.

Support resources:

Check out the use cases where using IT Communication Assistant is a real value-add: Use Cases: IT Communication Assistant — Howtocommunicate.tech

The tool is self-explanatory. In addition, an online user guide is available: User Guide: IT Communication Assistant — Howtocommunicate.tech

Thank you for your continued support and cooperation. Enjoy your communication experience!

Best regards,

[Name]
[Function]

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IT Communication Assistant

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Do you have any Questions?

Send an e-mail

Assistant@howtocommunicate.tech