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IT Communication Assistant Portal ➞

IT Communication Assistant Portal

Make IT professionals write clear and consistent IT messages in just minutes

Simply by deploying this user-friendly, guiding portal (toolkit). Additionally, share this cheat sheet [↗] to make clear what, when and how to communicate.

IT Communication Assistant phone, laptop & tablet view

Toolkit to establish professional IT communications

Provide IT teams and professionals with guidelines and direction to communicate consistently towards stakeholders, especially end users. Deploy workspaces for the IT Communication Assistant portal and the IT communication instruments below are at the immediate disposal of IT professionals.

Craft IT messages in just minutes

A guiding, interactive message template is available for every IT situation. All you have to do is go through the chosen format and fill it with information. This results in a clear IT message in a professional communication cover. Immediately ready for publication. Always consistent.

IT message formats ➞

Create newsletters in just minutes

A guiding, simple IT newsletter builder is availabale to regularly highlight disclosures on behalf of your IT team. You can choose sections you want to include and fill them. This results in an interesting newsletter in pdf format to share with your stakeholders.

Newsletter maker ➞

Clarify technical information in just seconds

An IT jargon translation engine is available. This allows you to quickly clarify complex IT concepts in everyday language. In such a way that even non-techies can easily identify with the technical concept.

Technical concept explainer ➞

Prepare workaround manuals in just minutes

A manual creator for temporary problem solving is available. You can fill out an interactive template for a clear workaround instruction. This results in a neat, professional manual (pdf) you can download and distribute.

Workaround manual creator ➞

Set up FAQs in just minutes

An FAQ creator is available to make stakeholders more self-reliant about an IT initiative or situation. You can go through a smooth wizard to quickly set categories and enter questions and answers. This results in an organized pdf file you can share.

FAQ creator ➞

Manage a communication calendar in just minutes

A calendar tool is available to plan your IT communication events. You can easily schedule a timeline. Recommendations are made for formats and frequencies to communicate proactively (and reactively in case of incidents).

Communication planning ➞