Toolkit to establish professional IT communications
Provide IT teams and professionals with guidelines and direction to communicate consistently towards stakeholders, especially end users. Deploy workspaces for the IT Communication Assistant portal and the IT communication instruments below are at the immediate disposal of IT professionals.
Craft IT messages in just minutes
A guiding, interactive message template is available for every IT situation. All you have to do is go through the chosen format and fill it with information. This results in a clear IT message in a professional communication cover. Immediately ready for publication. Always consistent.
Create newsletters in just minutes
A guiding, simple IT newsletter builder is availabale to regularly highlight disclosures on behalf of your IT team. You can choose sections you want to include and fill them. This results in an interesting newsletter in pdf format to share with your stakeholders.
Clarify technical information in just seconds
An IT jargon translation engine is available. This allows you to quickly clarify complex IT concepts in everyday language. In such a way that even non-techies can easily identify with the technical concept.
Prepare workaround manuals in just minutes
A manual creator for temporary problem solving is available. You can fill out an interactive template for a clear workaround instruction. This results in a neat, professional manual (pdf) you can download and distribute.
Set up FAQs in just minutes
An FAQ creator is available to make stakeholders more self-reliant about an IT initiative or situation. You can go through a smooth wizard to quickly set categories and enter questions and answers. This results in an organized pdf file you can share.
Manage a communication calendar in just minutes
A calendar tool is available to plan your IT communication events. You can easily schedule a timeline. Recommendations are made for formats and frequencies to communicate proactively (and reactively in case of incidents).