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IT Communication Assistant Portal ➞

About the ITCA portal

Made for IT specialists, supported by a communication expert

In the modern IT world, IT communication has become increasingly important. Whether it is announcing system changes, handling user requests, or explaining technical concepts, IT employees are increasingly being asked to draft clear and concise messages.

IT Communication Assistant

Provide IT communication guidelines and direction

In many IT departments, there is no consistency when it comes to IT communications. There is a lack of guidance and a lack of time. Often the communication that does take place is unprofessional, rather sloppy. This creates a disconnect between IT and other departments, leading to frustration among company employees.

Close the gap with business stakeholders

Years of experience with various IT teams have resulted in a unified IT communication protocol for IT departments. With this, IT employees have a clear overview of what is expected of them in terms of communication during incidents, problems, changes, projects and other IT situations. This protocol leads to automated templates and tools – The ITCA portal – that IT employees can access to quickly establish professional communications in a consistent style.

Embrace consistent and professional IT communication

By using this protocol and the ITCA portal as a guide for IT communication, your IT department radiates more unity and comes across as more trustworthy because the communication is professionally framed.

Get great results

Ultimately, this leads to more peace of mind. There is less tension and frustration because there are fewer misunderstandings, unnecessary questions and complaints from end users.

A sense of pride, satisfaction and optimism will be evoked, as consistent professional communication ensures higher productivity and better cooperation with other departments.

More appreciation and respect will also be shown, as trust in the IT department grows. Finally, customer satisfaction will go up, creating more job satisfaction throughout the entire company.

For example …

Imagine one of your IT employees is sitting at his computer. He has just implemented a complex system change and now needs to communicate quickly and effectively to hundreds of users. Instead of toiling over what, when and how to communicate exactly, he opens the communication cheat sheet (protocol) and the ITCA portal with guiding templates. Within minutes, he has prepared a professional, clear message that conveys just the right information. The message is sent out and all users know exactly what’s going on. No confusion, no misunderstandings, no unnecessary questions – just understanding and trust.

And now imagine giving an entire IT team or entire IT department access to the ITCA portal. IT professionals are engaged in innovation and problem solving on a daily basis. What would it bring about if IT employees could communicate about this in a consistent, professional style? How would other departments and the rest of the organization respond?

IT employees can be sure that all relevant information is conveyed because you chose to implement the ITCA portal.

Explore the ITCA portal for free ➞
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Ready to take charge?

The ITCA portal is immediately ready for implementation.