Professional communication by your IT team
Let’s close the gap between IT teams and other departments. Provide clear guidelines and direction on what, when and how to communicate:
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Deploy the IT Communication Assistant portal
This portal contains of a toolkit serving to help IT teams establish consistent, professional and effective communications: easy to deploy and instantly available.
IT Communication Tools
Every IT professional benefits from an equipment to quickly draft effective and professional IT messages. Make IT communication a breeze!
IT Communication Strategy
To keep IT communication as low key as possible, here is a turnkey IT communication strategy for IT teams. Universally applicable.
IT communication without cheat sheet and portal
You face the following business implications due to communication errors.
Increased IT support requests
Unclear communication leads to an increase in support requests, overwhelming IT teams.
End user frustration
Constant confusion or lack of clarity leads to employee dissatisfaction and frustration, which affects the overall work atmosphere.
Lost productivity
Employees waste time trying to understand what is expected of them and searching for additional information.
Decision-making problems
Employees may make wrong decisions based on incomplete or unclear information, lacks growing business.
High operational costs
Errors resulting from miscommunication lead to additional hours for recovery or additional IT support.
Reduced trust in the IT department
When miscommunication is a recurring problem, trust in the IT department decreases, complicating the relationship between IT and other departments.
IT communication with cheat sheet and portal
You embrace clear IT communication in a consistent, professional style.
Time-saving communication
By using automated guiding formats, the portal enables tech specialists to craft IT messages and content quickly and efficiently. This saves valuable time, especially during critical situations when rapid communication is essential.
Consistency and clarity
The portal provides a unified approach to messaging, ensuring consistency and clarity in communication to stakeholders and internal employees. This reduces the risk of misunderstandings and ensures that all important information is conveyed.
IT messaging, instantly ready for publication
The message or content resulting from going through a guiding format is immediately ready to get published. This eliminates the need for intermediate steps in the communication process (converting information).
Direct integration with existing workflows
Crafted IT messages and content can be easily pasted or published into existing ticketing systems or communication platforms, which makes this portal fit seamlessly into current workflows.
Improved response time and customer satisfaction
The portal improves the efficiency of the communication process, reducing service response time, leading to increased user satisfaction and a better overall service experience.
